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FAQ
How will I listen to my exclusive podcast or audiobook?
You can listen in your preferred podcast app.
Can I use my current podcast app?
We support Apple Podcasts, Spotify, Overcast, Pocket Casts, Podcast Addict, Castbox, BeyondPod, Downcast, PlayerFM, Breaker, and RadioPublic.
Sorry, but we do not support Stitcher, Podbean, or NPR One.
You’ll also be able to listen to your audiobook or podcast purchase online.
What types of payment do you accept?
You can pay with any major credit cards, as well as Apple Pay on iOS and Google Pay on Android.
Who made this?
Your seamless listening experience is powered by Supporting Cast. Contact help@supportingcast.fm for support.
What episodes do you recommend?
Take a look at our Scriptnotes Listener’s Guide. Also check for tagged posts on johnaugust.com.
If you’d like to send us your recommendations for the next listener’s guide, please submit them here.
Why can’t I find an episode in the premium library?
Our premium catalogue is broken into 100-episode seasons, so double-check that you’re searching in the right season for your episode. For example, if you’re looking for 225: Only Haters Hate Rom-Coms, make sure you open season 2!
If you still have questions, reach out to supportingcastfmhelp@slatehelp.freshdesk.com.
I love Scriptnotes and want to share the knowledge! Can I send a subscription as a gift?🎁
Yes! We’re excited to offer premium gift subscriptions. You can schedule the delivery of your gift and include a short personal message.
Gifts are available in six-month and one-year terms. They do not auto-renew; you’ll only be charged once.
I want to participate in a Scriptnotes segment! How do I submit?
We’re excited to check out your submission! We are currently taking entries for two regular features:
- Three Page Challenge - Pitch SessionTo submit questions or outros, email ask@johnaugust.com. Tip: If you’re sending in a question, consider attaching a recording of you asking the question. We love to hear listeners’ voices.
I have a question not answered here, who should I contact?
If you have a question for John and Craig or feedback you’d like to share with the team, email our producer Megana Rao at ask@johnaugust.com.
If you have an issue with your premium account, billing, cancellation, or finding an episode, please contact the Supporting Cast team who can help with the logistics of your premium account at help@supportingcast.fm.